How It Works
1. Verify coverage for mental health services
1. Verify coverage for mental health services
1. Verify coverage for mental health services
We cannot stress the importance of knowing your benefits prior to attempting to receive mental health services. The insurance industry can be finicky and coverage conditions are subject to change from one year to another. Always be sure what the terms of your benefits are and that your therapist is in-network.
2. Schedule an appointment
1. Verify coverage for mental health services
1. Verify coverage for mental health services
Please keep in mind that good therapists stay booked! We offer online scheduling so that you are able to control your appointments at your convenience, but we ask for your patience as you wait for available appointments. Typically, we book about 30-45 days in advance. Cold weather months are our busiest but scheduling as far ahead as possible is the best way to ensure that you will get seen on a regular basis. Please go to the "Book Now" button on our homepage to book your next appointment on our client portal!
3. Create your account on the client portal
1. Verify coverage for mental health services
3. Create your account on the client portal
Once you have scheduled your appointment, you are ready to create an account on the client portal. Creating an account allows you to view and change your appointment times. Without access to the portal, you will not be able to cancel or reschedule your appointment. After receiving your initial appointment confirmation, you will have 7 days to create an account by clicking the link and following the simple instructions. Be sure to chose a password that is easy to remember. Please do not skip this step.
4. Complete new patient forms
4. Complete new patient forms
3. Create your account on the client portal
Now that you have created your account in the client portal, will will be able to download and submit the new patient forms prior to your first therapy appointment. This is an important step as your clinician is required to keep up to date and accurate files on all clientele. Completing this step makes your therapists life much easier and your first session less cumbersome and stressful!
*To submit documents in the the portal, simply take a picture of the document and upload it to your account.
5. Your first appointment
4. Complete new patient forms
After your initial session
Finally, the wait is over! Its time for your first appointment! You should have received a reminder email of your appointment time and location at least 24 hours prior to the scheduled appointment time. For your initial session, your therapist will text you a link (close to your appointment time) to follow which will lead you to the virtual waiting room. Your therapist will meet you there once they are ready for the appointment to begin.
*If you prefer for the link to be sent via email, please contact HelixTherapy@gmail.com to make your request known.
After your initial session
4. Complete new patient forms
After your initial session
If you haven't by now.....GO BOOK YOUR NEXT FEW SESSIONS! New patients can have difficult time getting establishing on the books. Once you become a returning patient, it is easier to make sure you are seen at the frequency your therapist suggests. Doing so will require your diligence to schedule in advance regularly.
Welcome to therapy!